Maintenance Agreements

Value Added Services - Cascade Microtech offers a full portfolio of value added services. To accommodate our diverse customer base, Cascade Microtech offers basic, standard and premium service plans and upgrade policies. Because Cascade Microtech realizes that no two customers are alike, we can tailor a service agreement to meet your needs, including budget, service requirements and length of term.

Most standard contracts include:

• Travel, labor and expenses
• Planned periodic maintenance - including but not limited to - cleaning, stage planarization, lubrication, software update, system and thermal calibration check, parts replacement as needed and system performance review.
• Onsite service visits
• Toll-free service hotline (in many geographic areas)
• Access to Cascade Microtech technical support
• Global logistics

Rest assured that the services we provide will be tailored to your business.
Cascade Microtech is a company with a reputation for delivering technical excellence.